After returning to their vehicle in a local retail park, a client turned to CRASH Services for support when they discovered their car had been damaged while parked.
With the vehicle left dented on the front passenger wing and bumper, Claims Handler Amy Heaney and the team managed every aspect of the claim, from assessing the damage to arranging a suitable hire car. Their proactive approach ensured the client experienced minimal disruption while their vehicle underwent repairs.
CRASH Services provided a complete accident management solution, coordinating vehicle inspections, repair arrangements, and replacement transport, giving the client peace of mind throughout the process.
What Happened?
Our client had been enjoying a trip to the cinema at Junction One Retail Park. Upon returning to their vehicle, they found a note on the car left by the other driver with contact details regarding the damage.
The collision had impacted the front passenger wing and bumper, requiring professional repairs to restore the vehicle to its original condition.
Why Was Additional Support Needed?
Discovering damage to your vehicle while it is parked and unattended can be frustrating and inconvenient.
Beyond arranging the physical repairs, it was important to secure a temporary replacement vehicle quickly so the client could carry on with their daily routine without interruption, while managing the insurance and repair coordination seamlessly.
How CRASH Services Helped
Understanding the client’s situation, Amy and the team quickly stepped in to manage the claim and arrange:
- Replacement Vehicle: CRASH Services ensured the client had access to a suitable hire car promptly, minimising disruption to their day-to-day life.
- Specialist Claims and Repair Management: CRASH Services handled communications and coordinated the repair process, ensuring the front passenger wing and bumper damage was fully addressed and repaired to a high standard.
Need Help After a Car Accident in Antrim?
If you’ve been involved in an accident or found damage to your parked vehicle in Antrim, Belfast, Bangor, Lisburn, Newry, Derry/Londonderry or anywhere across Northern Ireland, CRASH Services can help with:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Our experienced team takes care of the entire process, helping you get back on the road with as little stress and inconvenience as possible.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newtownabbey, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
