Navigating a Non-Fault Claim in Armagh with CRASH Services

By 16th October 2026 Case Studies
Car Accident Claims Armagh | CRASH Services Case Study

After being struck at a junction on Railway Street in Armagh, a customer turned to CRASH Services for support.

With front passenger bumper damage sustained after another driver pulled out from a side road, Claims Handler Liz Harkin and the team managed every aspect of the claim. Although the other driver exchanged details at the scene and admitted liability, navigating insurance reports can still be stressful. The proactive support from CRASH ensured our customer felt completely supported through the aftermath of the collision.

CRASH Services provided a complete accident management solution, coordinating repairs, insurance communication, and stress-free assistance, giving the customer peace of mind throughout the process.

What Happened?

Our customer was travelling on Railway Street towards Home Bargains on the main road in Armagh. She stopped to let a vehicle out in front of another driver coming out of the side road on Banbrook Hill.

Once the vehicle cleared, our customer started to drive on. As she did so, the other driver drove straight out in front of her, resulting in damage to the front passenger bumper. The other driver exchanged details at the scene, admitted liability, and stated they would report the incident to their insurance company.

Why Was Additional Support Needed?

Being involved in a junction collision can be unexpected and frustrating, especially when yielding courtesy to other drivers leads to an accident caused by a another driver’s lack of attention.

It was crucial to secure prompt communication with insurers, manage the liability admission efficiently, and provide clear guidance on repair and insurance next steps so the customer could focus on getting her vehicle fixed without hassle.

How CRASH Services Helped

Understanding the client’s situation, Liz and the team quickly stepped in to manage the claim and arrange:

  • Replacement Vehicle: CRASH Services ensured the client had access to a suitable replacement vehicle promptly, minimising disruption to their day-to-day life.
  • Specialist Claims and Repair Management: CRASH Services handled communications and coordinated the repair process, ensuring the front passenger wing and bumper damage was fully addressed and repaired to a high standard.

 

Need Help After a Car Accident in Armagh?

And we do it all, at no cost to the not-at-fault driver.

Our service is free as we recover the costs from the third-party insurers.

Our experienced team takes care of the entire process, helping you get back on the road with as little stress and inconvenience as possible.

Why Choose CRASH Services?

  •  Established in 1996
  •  Trusted by Hundreds of Thousands Local Northern Ireland Motorists
  •  No Cost to You, Costs Recovered from Insurers
  •  Complete Accident Management from Recovery to Repairs 
  •  99% Customer Recommendation Rate

Our Mission is Simple:

“To act with care for those involved in road traffic accidents.”

Need Help After an Accident in Belfast, Newtownabbey, Newry, Derry~Londonderry or anywhere across Northern Ireland?

Call us today on 028 9066 0244 or Request a Callback Today

CRASH Services, take care of everything, at no cost to you!

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