Since the business was founded in 1996, we have assisted over 100,000 local motorists following an accident.

If you are involved in a road traffic accident, we can take care of everything. We aim to take away the hassle and get you back on the road as quickly as possible.

We can arrange vehicle recovery, collision investigation, organise repairs, provide a replacement vehicle, liaise with insurance companies and offer legal and medical assistance.

There is no fee for the accident management service as all costs are recovered from insurers involved. Whilst you can be reassured that we will keep you informed of all your entitlements.

We can assist any motorist, no matter what you drive or whoever you are insured with.

Contact us on 028 9066 0244 for further help and advice.

What Our Customers Say About Us

We are proud to help our customers and make them our priority. We receive lots recommendations from customers after they have been involved in a collision. 99% of our clients who returned surveys in the last 12 months would recommend us to someone else!

“I have found CRASH Services to be excellent, they have taken all the stress out of the situation and all the staff we have dealt with have been very helpful and courteous. I am very impressed with the CRASH Services and would highly recommend them to anyone.”

M. Cunningham

We are proud to help our customers, click the link to see a few examples of the fantastic feedback we received recently.

View all customer testimonials

Independent audit describes CRASH Services as 'Best In Class'

Throughout July and August 2020, Independent auditors carried out the review of the claims handling processes, focusing on the company’s hire and repair services.

Highlights of the report include the auditor describing CRASH as “without doubt, one of the most efficient credit hire and repair service providers we have encountered.

CRASH Services can take away all the hassle from the claims process and provide a ‘best in class’ service which; arranges vehicle recovery, collision investigation, organises repairs, provides a replacement vehicle, liaises with insurance companies and offers legal and medical assistance.

The independent consultant also found that CRASH Services’ average hire duration period in repair cases was an impressive 43% shorter than those assessed in other similar businesses.

For more reasons to choose CRASH click to read Independent audit describes CRASH Services as ‘best in class’.

NQA ISO 9001 Quality management certification

CRASH Services is proud to hold the NQA ISO 9001 quality management standard since 2009.

What is ISO 9001?

NQA ISO Quality management

ISO 9001 is defined as the internationally recognized standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1 million certificates issued to organizations in 178 countries.

ISO 9001 provides a framework and set of principles that ensure a common-sense approach to the management of your organisation to consistently satisfy customers and other stakeholders. In simple terms, ISO 9001 certification provides the basis for effective processes and effective people to deliver an effective product or service time after time.

The key to any successful business is strong quality control. If you want your operation to thrive, your potential consumer base must be confident that the goods or services you offer meet or exceed expected standards. ISO 9001 is a quick and easy way for potential consumers to see if your company has put the time and effort into making sure your product or service is the best it can possibly be.

The standard follows the common structure provided by Annex SL. ISO 9001:2015 is more compatible with other management systems, such as ISO 14001, making it more effective and efficient to integrate management systems.

ISO 9001 has seen a 3.5% increase in worldwide certificates in 2020, showing the growth and importance of UKAS accredited certification in recent times. Statistics straight from the most recent ISO Survey.


“To act with care for those involved in road traffic incidents.”


“The first person everyone turns to for help when they’ve had an accident.”


At CRASH Services we take our commitment to charity seriously. We also believe that helping others first is very important so at the beginning of each year we select a charity who we commit to working with throughout the year.

Every year, employees are asked to suggest personal charities and events to the Social and Charity Committee, giving reasons why a certain charity is important to them. All employees have the chance to vote for the charity they prefer. We believe it is important to support our staff and contacts whom we value and ‘celebrate their successes’ through various activities.

Working at CRASH Services

At CRASH Services we are committed to creating a fantastic place to work for our team which includes generous benefits, a 4-day work week with no reduction in pay and training and development packages for all roles. We have offices in Newry, Belfast and Derry~Londonderry with flexible working from home available.

Visit our careers page for current vacancies.

Jonathan Mckeown and Michelle Murphy presenting 20% reduction in staff hours - CRASH Services

Download the CRASH Services App

CRASH Service’s innovative ‘CRASH’ App assists motorists in the aftermath of a road traffic accident.

CRASH aims to take away the hassle and get you back on the road as quickly as possible

The free CRASH App is available to download on both Android and iOS/Apple devices.

Download the CRASH Services App