How CRASH Services Helped Loretta When Someone Crashed Into Her Car on a Roundabout

By 11th May 2023 August 26th, 2026 Case Studies, News, Reviews
Loretta Kelly Shares Her CRASH Services Experience After Non-Fault Roundabout Accident

How CRASH Services Supported Loretta After a Roundabout Accident

After another driver collided with her car on a roundabout and left her shaken and injured, Loretta turned to CRASH Services for support. CRASH handled every aspect of the claim, from assessing the vehicle and arranging a replacement car to managing the write-off process and recovering its value. With regular updates and expert guidance throughout, Loretta was able to replace her car quickly and recommends CRASH Services for their hassle-free, supportive service.

Driver Shares Experience Following a Non-Fault Collision on a Roundabout

Roundabouts are one of the most common locations for road traffic accidents. Uncertainty over priorities, lane positioning, and drivers failing to see other vehicles can quickly result in a collision.

After another driver crashed into her vehicle while exiting a roundabout, Loretta turned to CRASH Services for help. From arranging a replacement vehicle to dealing with her written-off car, here’s her experience.

The Roundabout Car Accident

Roundabout accidents can be particularly unsettling, especially when they happen unexpectedly during your commute.

“On my way home from work, I was exiting a roundabout when another driver entered from a side road, attempting to take the same exit as me. Unfortunately, the driver collided with my car, pushing me into the centre triangle. The driver didn’t stop immediately and continued on before finally stopping, claiming not to have seen me.

I was extremely shaken by the incident and unsure of what to do, so I contacted my brother for assistance. We exchanged details with the other driver and then went home.”

Seeking Medical Attention After the Accident

Following a car accident, injuries don’t always appear immediately. Adrenaline can often mask pain and discomfort in the hours after a collision.

“The following day, I woke up with painful spasms down my left side and back, so decided to go to the hospital as I was very sore.

Given the stressful nature of the situation, I decided to call CRASH Services to help me handle the aftermath of the accident. This wasn’t my first time using their services, as I had previously learned about them from my local mechanic when I needed car repairs from a previous non-fault accident.”

Replacement Vehicle and Write-Off Support

When a vehicle is severely damaged, drivers often face uncertainty around valuations, insurance claims, salvage, and sourcing another vehicle.

CRASH Services helped manage the entire process on Loretta’s behalf.

“CRASH Services were fantastic, they went above and beyond to assist me, from arranging for assessors to determine if my car was repairable, to taking care of its disposal when it was deemed a write-off. I didn’t have to deal with any of the logistics as CRASH Services handled everything for me. They recovered the value of my car quite quickly, so I was able to buy a new car.

They even arranged for a replacement vehicle, which was delivered to me the very next day after the accident.”

Stress- Free Accident Management

“Throughout the entire process, the staff at CRASH Services were incredibly supportive and kept me updated on the status of my case. They were always willing to answer any questions I had and made the entire experience as stress-free as possible. Nothing was a problem or a silly question.”

Would You Recommend CRASH Services?

I have recommended CRASH Services to my family and friends in the past and will continue to do so in the future. In fact, I’ve even stopped to help a stranger in an accident and recommended CRASH Services to them. They truly take care of everything, making the whole process hassle-free. They’re brilliant.”


How CRASH Services Can Help You After A Car Crash or Accident

At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.

After an accident, our expert team will take care of:

And we do it all, at no cost to the not-at-fault driver.

Our service is free as we recover the costs from the third-party insurers.


Why Choose CRASH Services?

  •  Established in 1996
  •  Trusted by Hundreds of Thousands Local Northern Ireland Motorists
  •  No Cost to You, Costs Recovered from Insurers
  •  Complete Accident Management from Recovery to Repairs 
  •  99% Customer Recommendation Rate

Our Mission is Simple:

“To act with care for those involved in road traffic accidents.”

Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?

Call us today on 028 9066 0244 or Request a Callback Today

CRASH Services, take care of everything, at no cost to you!

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