How CRASH Services Helped After a Car Accident in Derry~Londonderry

Having your vehicle damaged while parked can be frustrating and disruptive, particularly when you rely on it for work and everyday life. Following a non-fault accident in Greysteel, this customer contacted CRASH Services for help and received support throughout the claims process, including a replacement vehicle and assistance dealing with insurers.

The Accident in Greysteel, Derry-Londonderry

The incident occurred while the customer’s vehicle was parked outside their workplace.

“My vehicle was parked and unoccupied outside my work in Vale Centre Greysteel, Derry~Londonderry. An unoccupied van rolled down a hill and crashed into my vehicle.”

The collision left the customer without access to their vehicle and needing guidance on what to do next.

Replacement Vehicle and Claims Support

After contacting CRASH Services, support was provided to help minimise disruption and manage the claim.

“CRASH took all the stress away from me, I had no car and CRASH supplied me with a hire car. CRASH helped me work through the Third party insurance. The hire vehicle was great. CRASH kept both myself and my partner well informed throughout the case.”

By providing a hire vehicle and helping deal with the third-party insurer, CRASH Services helped ensure the customer remained mobile while the claim progressed.