
From Rear-End Collision to Recovery: Catherine’s Positive Experience with CRASH Services
From Rear-End Collision to Recovery: How CRASH Services Took Care of Everything
After being involved in a non-fault roundabout accident, Catherine was left dealing with vehicle damage, whiplash injuries, and the stress that often follows a road traffic collision. Fortunately, a recommendation from a family member led her to CRASH Services, who stepped in to manage the entire process.
From arranging a replacement vehicle to organising legal and medical support, CRASH Services helped Catherine focus on her recovery while we handled everything else.
The Accident: Hit From Behind at a Roundabout
Catherine’s accident happened when she was approaching a roundabout and stopped to give way as required.
“I was driving down the road and came to a four-way roundabout. When I stopped, a car came behind me and crashed straight into the back of me.”
Like many drivers involved in a rear-end collision, Catherine was shocked and unsure what to do next.
“After the accident, I phoned my brother-in-law and he came down. The first thing he said was, ‘Get in touch with CRASH. They’ll do everything for you.'”
Fast Replacement Vehicle Arranged
Following the accident, Catherine needed to stay mobile while her vehicle was being repaired.
CRASH Services quickly arranged a replacement vehicle and delivered it directly to her home.
“I got a replacement car right away, which I had up until after Christmas while my own car was being repaired.”
The service was designed to minimise disruption and make the process as simple as possible.
“CRASH delivered the car right to my door and when it was time for it to go back, they came and collected it again. I had nothing to do at all.”
Medical and Legal Support After the Accident
As a result of the collision, Catherine suffered injuries that required medical attention.
“I had to go to hospital because of a constant ringing in my ear.”
She was subsequently diagnosed with whiplash and continues to receive medical treatment.
“I had whiplash and I’m still attending the doctor.”
CRASH Services helped coordinate the support she needed following the accident.
“CRASH Services were absolutely fantastic. They did everything from solicitors to arranging appointments with the doctors.”
Taking the Stress Out of the Claims Process
For many motorists, understanding how to deal with insurers, solicitors, vehicle repairs, and injury claims can feel overwhelming.
Catherine says having CRASH Services manage everything made a huge difference.
“They done everything. They took it all out of my hands.
I wouldn’t have thought of getting in touch with solicitors or anything like that because I wouldn’t have known where to start.”
By overseeing the entire claims process, CRASH Services allowed Catherine to concentrate on her recovery.
“CRASH took away the stress. They took everything away from me after the car accident and took everything out of my hands.”
Would Catherine Recommend CRASH Services?
The answer was simple.
“I would recommend CRASH Services to everybody because they’re fantastic, really brilliant.”
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!










