FREE Cross-Border Accident Management: Fermanagh Driver Helped After ROI Crash

For drivers living near the border, regular travel between Northern Ireland and the Republic of Ireland is part of everyday life. When this County Fermanagh motorist’s parked vehicle was struck from behind in County Monaghan, CRASH Services provided cross-border accident support, helping to arrange repairs, manage the insurance process, and provide a replacement vehicle.

The Rear-End Crash in County Monaghan

The accident happened while the driver was parked outside a takeaway in County Monaghan.

“Living in a border area in County Fermanagh, I cross into the Republic of Ireland multiple times per week. One Friday evening whilst standing in a local takeaway in County Monaghan with my car parked outside, I heard a loud bang and realised that someone had crashed into my car. The other driver had impacted the rear end of my car, when braking suddenly at speed, which caused significant damage to the rear bumper.”

The collision caused substantial damage to the rear of the vehicle, leaving the driver needing repairs and guidance on what to do next.

How the Driver Found CRASH Services

Following the accident, the driver received a recommendation from a family member.

“My daughter recommended that I contact CRASH Services and I phoned them straight away. They were so helpful.”

After making contact, CRASH Services began assisting with the cross-border claims and repair process.

Fast Vehicle Recovery and Replacement Car

One of the driver’s main concerns was maintaining access to a vehicle while repairs were being carried out.

“My priority was having access to a vehicle and very swiftly they brought my vehicle to a recommended repairer and sorted me out with a replacement car while my car was being fixed.”

By arranging both vehicle recovery and a replacement car, CRASH Services helped minimise disruption and keep the driver mobile.

Hassle-Free Service From Start to Finish

Managing a cross-border accident claim can be complicated, particularly when insurers, repairers, and multiple parties are involved.

The driver appreciated having a single point of contact throughout the process.

“Using CRASH Services saved me the hassle of dealing with multiple people, I spoke with one person in CRASH who organised everything for me, dealt with my insurance company, and ensured that my car was repaired to a high standard. I received regular updates on my case, and receiving a replacement car so quickly allowed me to go about my business as normal.”

Regular communication and claims support helped make the experience as straightforward as possible.

Highly Recommended

The driver was delighted with the service received and would recommend CRASH Services to others.

“I would definitely recommend CRASH Services to other friends and family, from the moment I got in touch with them they took the stress away from the accident and the aftermath, it was taken out of my hands, and I was well looked after.”

How Much Did It Cost to Use CRASH Services?

There was no cost to use CRASH Services.

As this was a non-fault accident, our Fermanagh customer didn’t have to pay a penny for the services provided.

Where appropriate, we recover our costs directly from the at-fault party’s insurer, allowing eligible non-fault motorists to benefit from professional accident management support, vehicle repairs, and replacement vehicle services without upfront expense.