How CRASH Services Took Care of Everything After a Car Park Accident
How CRASH Services Managed Everything Following a Non-Fault Car Park Accident
A routine shopping trip in Newtownards turned into an unexpected accident when another driver reversed into a parked vehicle, causing significant damage. Fortunately, with help from CRASH Services, the customer received a replacement vehicle, had her damaged car collected for repairs, and received support throughout the entire claims process.
Here’s her story.
Parked Car Damaged in Newtownards Car Park
What began as a normal shopping trip with her granddaughter quickly became a stressful experience.
“I never expected a routine shopping trip with my granddaughter to end with damage to my vehicle, but I’m so glad I used CRASH Services. They were amazing.”
The customer had parked in a disabled parking bay away from the busiest area of the car park. While shopping, she was called to customer services via the store tannoy.
“I was confused when my registration number was announced and asked for the owner to come to customer services immediately.”
When she arrived, another motorist explained that she had accidentally reversed into the parked vehicle.
“The driver apologised straight away and accepted responsibility for the accident.”
After inspecting the damage, it became clear the impact had been substantial.
“It was obvious from the damage that the collision wasn’t minor. The wheels had even shifted position from where I’d left them.”
The drivers exchanged contact and insurance details, and photographs of the damage were taken before she carefully drove home.
Recommended to Contact CRASH Services
Unsure of what to do next, the customer contacted her daughter for advice.
“My daughter told me to call CRASH Services immediately. She said they were brilliant and would take care of everything.”
Following that recommendation, she contacted CRASH Services, and the support process began straight away.
Replacement Vehicle Arranged Quickly
The customer was surprised by how simple the process was.
“I didn’t realise CRASH Services offered so much support after an accident.”
A replacement vehicle was arranged immediately, ensuring she could remain mobile while repairs were carried out.
“They organised a replacement car straight away and explained everything clearly.”
The damaged vehicle was collected shortly after the replacement vehicle arrived.
“Within half an hour of my hire car arriving at my house, my damaged vehicle was collected by my local repair garage.”
Stress-Free Accident Management
Throughout the process, CRASH Services handled communications, vehicle recovery arrangements, and repair coordination on the customer’s behalf.
“From start to finish, the service was absolutely fantastic.”
The customer particularly praised the communication and professionalism of everyone involved.
“Nothing was too much trouble. Everyone I spoke to was friendly, helpful and happy to answer my questions.”
Why Drivers Choose CRASH Services After a Non-Fault Accident
Following a non-fault accident, many drivers are unsure where to turn for help. CRASH Services supports motorists across Northern Ireland by assisting with:
- Non-fault accident claims
- Replacement vehicle arrangements
- Vehicle recovery
- Accident repairs
- Insurer liaison
- Claims management support
Our aim is to minimise disruption and get drivers safely back on the road as quickly as possible.
Customer Recommendation
The customer was delighted with the outcome and had no hesitation recommending the service.
“I couldn’t fault the service. Everyone was amazing.”
“I would definitely recommend CRASH Services to friends and family and already have.”
“I couldn’t recommend CRASH highly enough. Thank you.”
Need Help After a Car Park Accident?
If you’ve been involved in a parked car accident, a non-fault collision, or any other road traffic accident in Northern Ireland, CRASH Services can help.
Contact our experienced team today and let us take care of the claims process while you focus on getting back on the road.
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
