
Free Accident Management and Fast Replacement Vehicle After a Non-Fault Crash
How CRASH Services Helped a Care Assistant After a Non-Fault Accident
Being involved in a road traffic accident can be both physically and emotionally challenging, especially when you rely on your vehicle for work. Following a collision on the Newtownards to Comber carriageway, this customer turned to CRASH Services for assistance and received support throughout the claims process, including a replacement vehicle and dedicated customer care.
The Accident on the Newtownards to Comber Carriageway
The collision occurred while the customer was travelling on the carriageway between Newtownards and Comber.
“I was driving on the Newtownards to Comber carriageway in the outer lane, when the other driver pulled out of a side road and collided with my vehicle.
My son had used CRASH Services in the year previous, we were so impressed with the service he received that I decided to contact them after my accident. They took all the stress away.
My case handler Cheryl was great, she was kind and thoughtful. When my case was initially being opened, I was asked questions which I couldn’t answer, my mind was blank with all the stress, Cheryl was so patient with me.”
Following the accident, CRASH Services stepped in to help manage the claim and guide the customer through the process.
Replacement Vehicle Arranged Quickly
For many drivers, access to a replacement vehicle is essential following an accident. This was particularly important for this customer, who relies on her car for work as a care assistant.
“CRASH made a traumatic situation so much easier to manage. I was amazed when a brand-new courtesy car arrived at my door the very next day. It wasn’t just any car, it was spotless, new, and I could use it while I searched for a replacement.
As a care assistant, my car is vital for my job, so this was a huge relief.”
Having a replacement vehicle delivered quickly allowed her to continue working and maintain her daily routine while her claim progressed.
Support During a Difficult Time
Recovering from an accident can be stressful, and having reliable support can make a significant difference.
“I couldn’t have done it without CRASH. I wasn’t in the right head space, physical and emotional following the accident, but I knew CRASH were always on the other end of the phone to help.”
Throughout the process, CRASH Services remained available to answer questions and provide assistance whenever needed.
Why This Customer Recommends CRASH Services
The customer was delighted with the service received and would confidently recommend CRASH Services to others.
“I would 100% would recommend CRASH Services to friends and family.”
How Much Did It Cost to Use CRASH Services?
There was no cost to use CRASH Services.
As this was a non-fault accident, our customer didn’t have to pay a penny for the support provided.
Our service is available to eligible non-fault motorists because we recover costs directly from the at-fault party’s insurer, helping drivers access professional accident management support without upfront expense.
Why Choose the Most Trusted Accident Management Company in Northern Ireland?
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly. We offer a free accident management service if you are the non-fault driver!
How CRASH Services Can Help You After A Car Crash or Accident
After an accident, our expert claims team will take the stress away by taking care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
Is CRASH Services free to use?
Yes, CRASH Services offer free accident management services to all Northern Ireland drivers after an accident. We also offer all of the above services at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
You can find our more about our service on our frequently asked questions page.
Why Choose CRASH Services?
- Established Reliability: Operating since 1996 (Over 25 years of trusted service)
- Proven Trust: Trusted by Hundreds of Thousands of Local Northern Ireland Motorists.
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- Exceptional Reliability: 99% Customer Recommendation Rate
Our Mission is Simple:
Our commitment to reliable and trustworthy service is clear “To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!










