
Home Breakdown? Follow These Simple Steps
Few things are more frustrating than getting into your car, turning the key or pressing the start button, and discovering that nothing happens.
While there are worse places for a vehicle breakdown than your own driveway, a car that won’t start can quickly disrupt your day and leave you wondering what to do next.
According to industry estimates, there are around 7,000 vehicle breakdowns in the UK every day, making unexpected car problems a common occurrence for motorists.
The good news is that if your car breaks down at home, there are a few simple steps you can take to help identify the issue and speed up the recovery process.
What to Do If Your Car Won’t Start at Home
Whether you drive an older vehicle or a brand-new car, home breakdowns can happen at any time of year.
Follow these three important steps to help get the situation resolved as quickly as possible.
1. Try to Understand What the Problem Is
Unless you’re a qualified mechanic, you may not know exactly what’s causing the issue. However, using your senses can often provide valuable clues.
Look for Warning Lights
If dashboard warning lights appear when you turn on the ignition:
- Take a photo of any warning messages.
- Make a note of any symbols displayed.
- Record any text shown on the dashboard.
This information can be extremely useful when speaking to a recovery provider or mechanic.
Listen Carefully
When you attempt to start the car, pay attention to any sounds.
Ask yourself:
- Is there a clicking noise?
- Is there a grinding sound?
- Can you hear the engine trying to turn over?
- Is there a rattling noise?
Many vehicle faults can be identified from the sounds they produce, helping recovery specialists diagnose the issue faster.
Use Your Sense of Smell
Strange smells can also provide clues about what’s wrong.
Examples include:
- Petrol or diesel smells may indicate a fuel system issue.
- Rotten egg smells can be a sign of a failing catalytic converter.
- Burning paper or burning clutch smells may point to clutch-related problems.
The more information you can gather by looking, listening, and smelling, the easier it may be to identify the fault and ensure the correct recovery assistance is sent.
This also helps Granite Breakdown determine the most suitable recovery solution for your needs.
2. Prepare for Breakdown Recovery
If you’re confident your vehicle will require professional assistance, it’s worth preparing in advance before the recovery vehicle arrives.
Have Your Garage Details Ready
Do you regularly use a local mechanic or garage?
If so:
- Find their address.
- Locate their contact details.
- Have their information ready to share.
This helps ensure your vehicle can be transported directly to your preferred repairer.
If your breakdown occurs outside normal business hours, it’s courteous to contact your garage and let them know your vehicle may be arriving.
Separate Your Keys
Many drivers keep house keys and vehicle keys on the same keyring.
Before recovery:
- Remove house keys from the keyring where possible.
- Keep only the vehicle key with the car.
This ensures you can still access your property and other belongings while your vehicle is being repaired.
Remove Important Valuables
If your vehicle is heading to a garage, remember to remove any items you’ll need.
Examples include:
- Mobile phone
- Wallet or handbag
- Work equipment
- Medication
- Important documents
You don’t want essential belongings locked inside your vehicle if it’s being stored or repaired for several days.
Preparing for recovery ahead of time can make the entire process smoother and more efficient.
3. Call Granite Breakdown on 028 9002 9457
If your vehicle won’t start and you’ve completed the steps above, it’s time to arrange professional assistance.
Granite Breakdown, a division of CRASH Services, provides breakdown recovery and roadside assistance throughout Northern Ireland.
What Granite Breakdown Will Ask You
When you contact the team, they’ll typically ask:
- What you think may be wrong with the vehicle
- Whether the vehicle can be unlocked
- Whether any dashboard lights are illuminated
- Whether there is fuel in the vehicle
- Which garage you would prefer the vehicle to be taken to
Because you’ve already gathered information during steps one and two, you’ll be able to provide useful details that can help determine the most appropriate recovery vehicle to send.
Then Leave the Rest to the Experts
Once you’ve made the call, you can return to the comfort of your home while the team makes their way to you.
Granite Breakdown aims to respond as quickly as possible and, in many cases, recovery assistance arrives within approximately one hour.
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
Frequently Asked Questions
- What should I do first if my car won’t start at home?
Stay calm and try to identify any obvious signs of the problem. Look for dashboard warning lights, listen for unusual noises when turning the key, and note any unusual smells that may help diagnose the fault.
- What are the most common reasons a car won’t start?
Common causes include:
- A flat or failing battery
- Starter motor issues
- Fuel system problems
- Faulty alternator
- Key or immobiliser faults
- Electrical issues
- What if I hear a clicking noise when I turn the key?
A rapid clicking sound is often associated with a weak or discharged battery, although other electrical faults can sometimes produce similar symptoms.
- What warning lights should I look out for?
Make a note of any warning lights displayed on the dashboard and, if possible, take a photograph. This information can be useful for a recovery technician or garage.










