Can You Contact CRASH Services After Reporting an Accident to Your Insurer?
At CRASH Services, we have a saying – ‘When someone runs into you – that is your first accident – when you call your insurance company- that is your second accident!’
We understand that a car accident can be stressful and your instinct will be to seek the assistance of your insurance company, but your insurance company will want to deal with the claim in a way that is in their best interests and that is not always what is in your best interests.
Even if you have reported the claim to your insurer you are completely entitled to seek your own independent advice including making the call to CRASH to ensure that you are getting the best result for you and your vehicle.
Where necessary we work with you to gather the evidence that will show where the liability for the incident rests and then to decide on how to progress your claim. This could be either via a claim against the other person’s insurance company if you are not at fault or if you need to claim from your own policy if you are or might be.
We can then make all the arrangements on your behalf so that you do not have to deal directly with all of the hassle that ensues.
CRASH takes care of everything including:
- Recovering your vehicle from the scene of an accident
- Providing a next day replacement vehicle
- Arranging guaranteed repairs with a repairer of your choice
- Liaising with insurance companies
- Getting you your full entitlement
If you call us a few days or even a week after your accident, we can still take over the claims process for you regardless of what your insurance company might try to tell you!
A past customer called us to help after her accident, having initially contacted her insurance company
Jane Bassett called us after she had initially started claiming against her own insurance policy but wasn’t happy with the company’s service.
“Because I have never been in an accident before I had no idea what to do. I have never had to contact insurance companies or anything before. When I rang CRASH Services, Marie spoke to me that night, and the next day I had a replacement car delivered to my door. I couldn’t believe how quickly I had a replacement car. That was the thing that was worrying me the most after the accident as I needed my car for work and to travel.” You can watch her customer testimonial video here.
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical assistance
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands of Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
Frequently Asked Questions
- Can I contact CRASH Services after I’ve already reported my accident to my insurer?
Yes. Reporting an accident to your insurer does not prevent you from seeking independent advice or exploring alternative ways of managing your claim.
- Is it too late to contact CRASH Services if I’ve already started a claim?
Not necessarily. Depending on the stage of the claim, assistance may still be available even if you’ve already reported the incident or begun discussing it with your insurer.
- Do I have to continue with the process my insurer has started?
You should understand your options before making decisions. In many cases, motorists can seek independent advice regarding repairs, replacement vehicles, claims handling, and accident management services.
- Why might someone contact CRASH Services after calling their insurer?
Common reasons include:
- Seeking independent guidance
- Wanting more control over repairs
- Questions about replacement vehicles
- Concerns about claim progress
- Looking for assistance managing the claims process
