County Down Customer Praises CRASH Services After Non-Fault Rear-End Accident

By 23rd August 2022 August 26th, 2026 Case Studies, News, Reviews
County Down Customer Praises CRASH Services After Non-Fault Rear-End Accident

County Down Driver Recommends CRASH Services After Non-Fault Rear-End Collision

After being rear-ended while driving with her daughter, a County Down driver turned to CRASH Services for support. With experience using CRASH previously, her family knew who to call. CRASH handled the claim, arranged a replacement vehicle, and managed all communication with insurers and repairers, removing the stress from the process. Regular updates, excellent customer service, and thoughtful personal touches left her highly recommending the team.

How CRASH Services Helped After a Rear-End Collision

Being involved in a rear-end car accident can be a frightening experience, especially when children are in the vehicle. From dealing with insurers to arranging repairs and sourcing a replacement vehicle, the aftermath of a non-fault accident can quickly become overwhelming.

After being hit from behind while driving with her daughter, this County Down motorist contacted CRASH Services for assistance. Here’s her experience.

The Non-Fault Rear-End Car Accident

Rear-end collisions are among the most common types of road traffic accidents and can leave drivers shaken even when the damage appears minor.

“As I was driving with my daughter in the car, another vehicle unexpectedly drove into the back of my car. I was really upset, shook up and worried for my daughter as she had her earphones in at the time of the car accident and therefore had no time to react.”

Why This Driver Chose CRASH Services

Many customers come to CRASH Services through recommendations from family and friends who have previously experienced our accident management service.

“My husband had used CRASH Services in a previous car accident so I phoned CRASH straight away. The girl was very empathetic and could tell I was shaken up, she kindly advised I should take my time and ring back when I felt a bit more settled.”

Accident Management Without the Stress

Following a non-fault accident, many drivers find the claims process confusing and time-consuming. CRASH Services can help coordinate repairs, replacement vehicles, and communication with insurers.

“CRASH took everything out of my hands, all the stress, worry and ringing around to insurance companies and repair garages was all dealt with by them which was great! Before I knew it, I had a replacement vehicle delivered to my door which was a great help so I could still go about my day-to-day and do the school runs even though my own car was damaged.”

Outstanding Customer Service

Clear communication and regular updates can make a significant difference following a road traffic accident.

“Nothing was too much hassle. I would definitely recommend CRASH Services to family and friends; the updates at each stage and the all-around service is fantastic, they really do ease the pressure and stress of an accident. And they even sent a thank you card with an air freshener at the end which was a nice touch, I can’t thank the team enough.”


How CRASH Services Can Help You After A Car Crash or Accident

At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.

After an accident, our expert team will take care of:

And we do it all, at no cost to the not-at-fault driver.

Our service is free as we recover the costs from the third-party insurers.


Why Choose CRASH Services?

  •  Established in 1996
  •  Trusted by Hundreds of Thousands Local Northern Ireland Motorists
  •  No Cost to You, Costs Recovered from Insurers
  •  Complete Accident Management from Recovery to Repairs 
  •  99% Customer Recommendation Rate

Our Mission is Simple:

“To act with care for those involved in road traffic accidents.”

Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?

Call us today on 028 9066 0244 or Request a Callback Today

CRASH Services, take care of everything, at no cost to you!

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