What to Do if a Vehicle Damages Your Property

By 29th February 2024 July 22nd, 2026 Tips/ Advice
What to Do If a Vehicle Damages Your Property

Vehicle Damaged Your Property? Here's What to Do:

If a vehicle damages your property, you don’t have to claim on your home insurance, which protects your no-claims bonus and avoids excess fees. Instead, document the scene with photos, record the vehicle’s details, and report the incident to the police. CRASH Services can handle the entire claim against the at-fault driver’s insurance, managing everything from liability investigation to professional repairs at no cost to you.

Over the last number of years, CRASH Services have handled a number of property damage claims for customers, after their homes, driveways, walls, fences, or gardens were damaged by a vehicle. What should you do if this happens to your property?

Can You Claim If a Vehicle Damages Your Property?

Many people do not realise that you do not have to make a claim against your home insurance provider in these situations.  CRASH can offer a service which means you won’t have a policy excess to pay, your no claims bonus won’t be affected and we will ensure you receive all that you are entitled to as efficiently as possible.

Step-by-Step Guide – What to Do After Property Damage by a Vehicle

1. Record Vehicle Details:

  • Take a note of the offending vehicle’s registration number, make, model and colour.

2. Speak to the Driver (If Safe):

  • Obtain the driver’s name and address and, if possible, their insurance details.

3. Take Photos:

  • Take images of the incident scene as soon as possible.

4. Report to Police:

  • Report the incident to the Police, especially if the driver leaves the scene .

5. Notify Your Property Insurer (Informational Only):

  • Report the matter to your property/home insurer for information purposes only initially but advise them that you will revert should you need to

6. Record Incidental Costs:

  • Keep a record of your time involved in clearing up damage or making the property safe, as well as any other incidental costs related to the incident. These items could be included with your claim.

CRASH Services Can Handle Everything – At No Cost to You

If you contact CRASH, we will work quickly to investigate and establish who is liable for the damage.

A claim can then be made against the Insurer of the Driver who caused the damage if they are legally liable. It may be possible to also pursue a claim for damages where the driver is uninsured.

CRASH can then offer the services of an experienced Loss Assessor and/ or Building Contractor to calculate the cost of repairs and carry out the repair work at no cost to you.

 


How CRASH Services Can Help You After A Car Crash or Accident

At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.

After an accident, our expert team will take care of:

And we do it all, at no cost to the not-at-fault driver.

Our service is free as we recover the costs from the third-party insurers.


Why Choose CRASH Services?

  •  Established in 1996
  •  Trusted by Hundreds of Thousands Local Northern Ireland Motorists
  •  No Cost to You, Costs Recovered from Insurers
  •  Complete Accident Management from Recovery to Repairs 
  •  99% Customer Recommendation Rate

Our Mission is Simple:

“To act with care for those involved in road traffic accidents.”

Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?

Call us today on 028 9066 0244 or Request a Callback Today

CRASH Services, take care of everything, at no cost to you!

Frequently Asked Questions

  1. What should I do if a vehicle crashes into my property?

First, ensure everyone’s safety and assess the damage. If possible, record the vehicle’s details, take photographs of the scene, and gather any available witness information.

  1. Do I have to make a claim through my home insurance?

Not necessarily. Depending on the circumstances, you may be able to pursue the claim directly against the at-fault driver’s insurer rather than claiming through your own home insurance policy.

  1. Why might I avoid claiming on my home insurance?

Some property owners prefer to explore alternative options because claiming on their own insurance may involve paying an excess and could potentially affect future premiums or no-claims discounts, subject to policy terms.

  1. What vehicle details should I collect?

If possible, record:

  • Registration number
  • Make and model
  • Colour
  • Driver’s name
  • Driver’s address
  • Insurance details
  1. What if the driver leaves the scene?

If the driver leaves without providing details, report the incident to the police as soon as possible and provide any information you have, including vehicle descriptions, registration numbers, photographs, or witness details.

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