Who are CRASH Services?

CRASH Services is an accident management company who have assisted over 150,000 local motorists following an accident since 1996. If you are ever involved in a road traffic accident, we can take care of everything. We can assist any motorist, no matter what you drive or whoever you are insured with. We are Northern Ireland’s largest accident management company and are here to help after an accident.

What is an accident management company?

An accident management company offers an end-to-end service handling the claims of those who have been involved in an accident. When you are not at fault for an accident, it is best to use an accident management company like CRASH Services, as handling your claim through your own insurer could affect your no claims bonus. At CRASH Services, we specialise in managing the after-effects of road traffic accidents and will work tirelessly on your behalf to mitigate that risk by taking on the case for you, from the moment you report the accident right through to recovery, repair and replacement costs from the at-fault party. Unfortunately, if you are at fault for an accident, you will have to handle the process directly with your own insurance.

We understand that a car accident can be stressful, so we speak to the insurance company on your behalf. After we have an initial call with you we liaise with your insurer, so you won’t have to spend a second longer worrying about your accident. We work to establish the liability of the collision to decide on how to progress your claim, either via the other person’s insurance company if you are not at fault or if you need to claim from your own policy. CRASH takes care of everything including: Recovering your vehicle from the roadside Providing a replacement vehicle Arranging guaranteed repairs Liaising with insurance companies Getting you your full entitlement

How much does it cost?

There is no charge to you for our accident management service, as we recover all costs from the insurers involved.

There’s no catch at all. We recover all costs from the insurers so you don’t need to worry about a thing! Whilst you can be reassured that we will keep you informed of all your entitlements.

Will this affect my no-claims bonus?

We protect your no-claims bonus. If you have been in an accident that wasn’t your fault, your no-claims bonus shouldn’t suffer, so let the specialist CRASH Claims Team help you claim against the other person’s insurance company. By protecting your no claims bonus, this helps to keep next year’s insurance premium down as well as avoiding having to pay any excess.

Will my insurance be affected?

No, if you are not at fault for the accident your insurance will not be affected.

Do I need to notify my own insurer even if I’m not at fault?

Yes, we recommend you let your insurance company know that we are taking on the case for you as this needs to be reported for information purposes.

What do I do if Third Party Insurers contact me?

If a member of a third party insurance contacts you simply refer them to us if we are dealing with your case. We take the stress away from dealing with insurance companies.

Can you tell me more about the services offered at CRASH?

We can arrange vehicle recovery, collision investigation, organise repairs, provide a replacement vehicle, liaise with insurance companies and offer legal and medical assistance. All at no cost to you.

Do you offer vehicle recovery?

With CRASH Services, you get exclusive access to our vast partner network. This includes quick and easy recovery anywhere in Northern Ireland and the Republic of Ireland. After giving us a call, we will arrange to collect your vehicle at the scene. We aim to have a recovery vehicle with you within one hour to collect your vehicle; rain, hail or snow.

What happens if my car needs to be repaired?

CRASH Services can organise guaranteed hassle-free accident repairs to your vehicle. We work with an extensive network of trusted repairers; they’re all ready to help get you back on the road. And if you don’t have a repairer in mind we can even find a repairer close to your home to guide you through the process.

Can I choose my own repairer?

Of course! We always want to ensure that you have the freedom to choose who repairs your car. If you wish to use your own repairer, we can arrange this too. It’s very likely that they are already working with us and recommending our services. We know that your car is essential to your everyday life, so we don’t wait about; we promise that we will work to ensure that your vehicle is repaired to the highest standard and returned to you as quickly as possible.

I’ve been left without a car! Can you arrange a replacement vehicle?

We will arrange a replacement vehicle for you. No matter what you drive, we have a replacement vehicle to suit you. Being involved in an accident doesn’t mean you should go without transport. That’s why we supply all kinds of vehicles including prestige models, commercial vehicles, motorbikes, PSV taxis and dual controls.

Will I get a similar car to my own?

No matter what you drive we will try our best to ensure you receive a vehicle suited to your daily needs. We offer a like for like vehicle whilst your car is off the road. We have an in-house hire department with a fleet of 300 vehicles. We can provide any type of vehicle from prestige models, 4x4s, commercial vehicles, including vans, PSV taxis, dual controls, motorbikes as well as standard vehicles of all sizes.

How do I get my replacement vehicle?

We deliver vehicles from our Belfast base to anywhere across Northern Ireland, so you don’t need to worry about collecting your replacement car.

Does my insurance cover the hire?

We recover all the costs from the insurers involved. For non-fault accidents, this cost will be recovered from the third party insurer involved.

Will I receive compensation relating to the depreciation of my vehicle if I’m involved in a non-fault accident?

Each case is unique. Receiving compensation for the depreciation of a vehicle depends on certain variables such as year and condition of the vehicle, and the damage the vehicle has sustained. However, if the independent engineer feels that depreciation applies to your vehicle after an investigation, we will try to recover this from the third-party insurance. Please note that depreciation is not guaranteed with any case and is opinion-based.

Do you offer legal assistance?

Our expert panel of solicitors will work tirelessly on your behalf with our indemnity insurance policy covering you for legal costs if you are involved in a vehicle collision. Our recommended solicitors can provide an indemnity policy to cover legal expenses for your passengers on a complimentary basis. They’ll also help you pursue compensation if you are injured as well as for any reduction in the value of your vehicle as a result of an accident.

I’ve been injured, do you offer medical assistance?

If you sustain an injury as a result of a road traffic accident, our sympathetic team of specialists can guide you through the rehabilitation process. We will liaise with the medical practitioners to help you along in the rehabilitation process. If you are not at fault, we can ensure that you receive all the medical help available to you.

We have offices across Northern Ireland in Newry, Belfast and Derry/Londonderry. So it’s easy to walk in and speak to one of our expert claims handlers.

I depend on my van for work, do you offer light commercial vehicle replacement?

Yes, we look after light commercial van accidents and replacement vehicles. No matter what you drive we will try our best to ensure you receive a vehicle suited to your daily needs. We have an in-house hire department with a fleet of 300 vehicles.

Do you offer taxi replacement vehicles after an accident?

Yes! A car accident is the last thing you need especially if your job involves driving. If you are a taxi driver and have a collision, we aim to have a taxi replacement vehicle fully fitted with equipment for you within one hour.

I don’t know what do to after an accident, can you help?

CRASH Services have created a new free Accident Advice Guide which explains your legal rights after an accident regardless of fault. You can download our Accident Advice Guide here or request a free physical copy.

CRASH Services Sponsors NI Road Safety Quiz Final 2026

NI Primary School Road Safety Quiz Final 2026 - Winners and Highlights

Summary

The Event: Enniskillen Model Primary School won the 31st annual NI Primary School Road Safety Quiz final, which featured P7 pupils from a record-breaking 210 schools.
The Format: Following 11 regional heats, the final held in Cookstown tested students on road safety, road signs, and general knowledge to promote life-saving awareness.
The Support: Organised by Road Safe NI and sponsored by CRASH Services, the initiative aims to shape the attitudes of future generations to reduce road accidents and injuries.
2026 Winners:
- 1st Place: Enniskillen Model Primary School
- 2nd Place: Annahilt Primary School
- 3rd Place: Castleroe Primary School

P7 Pupils Showcase Their Road Safety Knowledge at the Northern Ireland Primary School Road Safety Quiz Final

On Monday 9th March 2026, the spotlight was on Cookstown as it hosted the annual NI Primary School Road Safety Quiz Final. Sponsored by CRASH Services, Northern Ireland’s leading accident management company, this event marked the exciting conclusion of 11 heats. Now in its 31st year, the quiz continues to grow in size and impact, thanks to the determined support from volunteers at Road Safe NI, the event organiser.

P7 pupils representing schools throughout Northern Ireland came together to showcase their road safety skills and general awareness in a lively, interactive setting. Teams of four pupils represented each school in a challenging road safety quiz. In all 11 heats, the leading two teams progressed to the NI Final.

The quiz featured seven rounds of eight questions, combining road safety and general knowledge topics, including a dedicated round on road signs.

Davy Jackson, Chairperson of Road Safe NI, shared his enthusiasm for this year’s event: “We are thrilled with the continued success of the annual Primary School Road Safety Quiz. This year saw the largest entry to date, with 210 schools registered across 11 heats. The final brought together two teams from each heat, all competing to be crowned NI champions at the Glenavon Hotel.

Road Safe NI Charity extends its gratitude to all participating schools, teachers, and pupils for their dedication to road safety education. Special thanks also go to CRASH Services and Headline Sponsor of the final, all the sponsors of the 11 heats including Police and Community Partnerships (PCPS) Local Councils, Mayors and the Northern Ireland Road Safety Partnership. Thanks also to PSNI Roads Policing, PSNI Neighbourhood Officers and the Northern Ireland Fire & Rescue Service, whose support helped make this annual event a resounding success”.

Paula Mahoney, Marketing Director at CRASH Services commented, “At CRASH, we remain dedicated to raising road safety awareness among all road users throughout Northern Ireland. We are proud to sponsor the Primary School Road Safety Quiz final, an initiative that supports early road safety education and will positively impact future generations. Educating children about road safety at a young age is essential in shaping their attitudes and behaviours toward safer practices on our roads. By instilling these values early, we can help to reduce accidents and injuries, ultimately creating safer communities for all.

We are delighted by the impressive participation in this year’s Primary School Road Safety Quiz and inspired by the number of schools involved in this vital initiative. Congratulations to the winners, and heartfelt thanks to all the students and teachers who took part in both the final and the heats of the 2025 Primary School Road Safety Quiz. Their commitment and enthusiasm highlight the critical importance of road safety education.”

This year’s record participation has been fantastic, and the enthusiasm from students and teachers has been truly inspiring. Well done to all who took part in this valuable programme, and thank you for helping champion road safety.

DFI Minister Liz Kimmins said in a pre recorded video played at the event : “I am really sorry that I can be with you all this evening but I would like to wish all the teams the very best of luck”. She continued “I know you have all worked very hard to get to the final tonight and I want to thank you all for playing your part in road safety for everyone within your communities and your friends and families. I can’t understate how important that is and your efforts are really valued”. She finished off by saying she hoped they all had a brilliant night and again wished them all the best”.

The results were as follows:
1st Place ………………. Enniskillen Model Primary School
2nd Place ……………… Annahilt Primary School
3rd Place ……………… Castleroe Primary School

Well done to all schools that participated.