NI’s leading accident management company CRASH Services is celebrating its first year in Derry/Londonderry.
The prominent site on the Culmore Road opened in September 2019, creating five new local jobs.
A quarter of a century helping Northern Ireland motorists
In the last 24 years, CRASH Services has helped over 100,000 local motorists after an accident, taking away the hassle and helping to get them back on the road quickly after an accident.
CRASH Services offers a complete one-stop service including; vehicle recovery, collision investigation, arranging repairs, supplying replacement vehicles, claims management and access to legal and medical assistance.
The CRASH Services office is open Monday – Friday, but motorists can call 028 7136 0281, 24/7.
CRASH Services assists any motorist, including taxi and van drivers, regardless of the type of vehicle or who the vehicle is insured with.
Hugely successful first year in the city
Jonathan McKeown, Chief Executive Officer at CRASH, commented, “We are delighted to celebrate our first year in the city. Our expansion to the North West has been very successful, despite the obvious disruption in the last six months, and we were delighted to secure premises in such a prime location close to the city centre.”
Jonathan said the services available on the doorstep of local motorists are very appealing to anyone unfortunate enough to be in an accident. “If you are involved in a road traffic accident, we take care of everything, aiming to take away the hassle and get you back on the road as quickly as possible.”
Jonathan continued, “There is no fee for the accident management service as CRASH recovers all costs from insurers involved. You can be reassured that we will keep you informed of all your entitlements.”
Vehicle Repair Estimating service in Derry/Londonderry
CRASH is best known for their non-fault service to motorists, where they work with an established panel of independent engineers. But their estimating service has also proved a massive help to body shop repairers and their customers.
The full repair estimating service package includes preparation of a comprehensive computerised estimate, providing manufacturer repair method research information and negotiations with an insurer’s appointed engineer if required. Vehicle valuation data can also be provided. This all ensures that the customer can be assured that their vehicle will be repaired properly after an accident.
CRASH Services last year added to their in-house repair estimating team with the appointment of Sean McLaughlin who has a long and successful history in the vehicle repair sector stretching over three decades.
Paul Cooney, Fleet and Repair Director at CRASH, said he and Sean’s main aim is to support independent car body repair shops. “Repairers need to get properly paid for each job so they can continue to invest in staff and equipment, so that their local customers can be sure of getting a high level of service.” he explained.
“This estimating service aims to ensure that repairers receive the right labour hours, rate, paint and materials, plus all specialist charges and obtain the correct parts prices from the customer’s insurer to put the vehicle back in its pre-accident condition. Sean has been a real asset to our new branch in the North West, he carries out desk-based estimating and on-site inspection at the request of the repairer, usually within 24 hours.” Paul concluded.
Call into the CRASH Services Derry/Londonderry office on the Culmore Road or phone 028 7136 0281.
If you’ve been in an accident that wasn’t your fault, CRASH Services can take care of everything at no cost to you. Speak to one of our specialists today from our claims team.