If you’ve been in a road traffic accident that wasn’t your fault, dealing with the aftermath can feel overwhelming. Between managing vehicle damage and worrying about insurance policies, many local motorists unknowingly end up out of pocket or settling for less than they deserve.
Knowing your legal rights is the first step to protecting yourself, your vehicle, and your livelihood.
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You Do Not Have to Claim Through Your Own Insurance
A common misconception is that you must immediately report a non-fault accident to your own insurance provider and handle everything through them. In reality, if another driver is responsible for the collision, you have the right to claim directly against the at-fault driver’s insurance.
Many motorists don’t realise they have a choice. When you use CRASH Services for a non-fault accident, you bypass many of the standard headaches, we can support you by:
- Helping arrange repairs
- Assisting with replacement vehicle options (that matches your own)
- Liaising with insurers and third parties
- Supporting you through the claims process
- We recover all the costs from the insurers involved. For non-fault accidents, this cost will be recovered from the third party insurer involved.
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You Are Entitled to a “Like-for-Like” Replacement Vehicle
If your vehicle is undriveable or undergoing repairs, you aren’t expected to simply manage without transport, nor are you restricted to a basic, entry-level courtesy car.
Under your legal entitlements, you are provided with a vehicle that matches your normal daily usage:
- Standard Cars: Hatchbacks, saloons, or SUVs matching your regular family or personal routine.
- Commercial Vans: Light commercial vehicles designed to keep trade professionals and couriers working with zero downtime.
- PSV Taxis: Fully metered, license-compliant replacement taxis equipped with proper signage so taxi drivers don’t lose vital daily income.
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Your Repairs Should Be Handled by Trusted Experts
You have the right to ensure your vehicle is repaired to the highest standard. A professional accident management service coordinates vehicle recovery straight from the scene and books repairs through manufacturer-approved, trusted garages, ensuring your safety and preserving your vehicle’s resale value.
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Zero Upfront Costs for Non-Fault Claims
When an accident isn’t your fault, valid claims come with no service fees. The cost of your vehicle recovery, repairs, and temporary hire vehicle is recovered directly from the at-fault driver’s insurance company. You should never be left footing the bill or navigating hidden charges for an accident you didn’t cause.
Let CRASH Services Protect Your Rights
Navigating insurance legislation and claiming your entitlements on your own can be stressful. You don’t have to do it alone.
As Northern Ireland’s largest accident management company, CRASH Services has been helping local motorists since 1996. Whether you drive a car, van, taxi, or motorbike, we manage the entire process from start to finish, completely free of charge if you weren’t at fault.
Get back on the road fast:
Contact CRASH Services first. Our dedicated team is ready to help you get back on the road as quickly as possible.
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
Frequently Asked Questions (FAQs)
- Do I have to use my own insurance company after a non-fault accident? No. You have the right to choose who handles your claim. Instead of going through your own insurer, you can use an accident management specialist like CRASH Services to claim directly against the at-fault driver’s insurance.
- Am I entitled to a replacement vehicle if I use my car for work or business? Yes. If your vehicle is off the road due to a non-fault accident, you are entitled to a “like-for-like” replacement. This includes not just standard cars, but also commercial vans for tradespeople and fully metered, license-compliant replacement PSV taxis to ensure you don’t lose vital working income.
- What does “zero upfront costs” actually mean? It means you will not pay any service fees, repair costs, or hire vehicle charges out of your own pocket. CRASH Services recovers all legitimate costs directly from the at-fault driver’s insurance company on your behalf.
- What should I do immediately after a road traffic accident in Northern Ireland? First, ensure everyone is safe and call emergency services if anyone is injured. Exchange details with the other driver(s), take photos of the scene and vehicle damage, and note down any witness information. Once everyone is safe, contact CRASH Services as soon as possible so we can manage the recovery, repairs, and your replacement vehicle from start to finish.
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newtownabbey, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newtownabbey, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
