Jane Bassett shares her experience with CRASH Services after she was involved in a non-fault accident.
What Happened During the Accident?
“I had just left work at 6.15 pm when a car was coming out from a side street and failed to come to a stop, crashing into the passenger side of the car. My car had spun in the road twice before coming to a stop. I was quite shaken up but managed to avoid any serious injury, however, when I returned home, I was physically sick from the shock of the accident.”
What Did You Do After the Crash?
“I didn’t know what to do, so got my son to come and pick me up. I had never been in a road traffic accident before, so it was very traumatic.
I rang my insurance company the next day to let them know I had been in a car accident and that my car had been uplifted, and throughout that phone call they never once asked me about a courtesy car.
A family friend works for a car recovery company, she informed me about CRASH Services and gave me their contact number. I had a look on their website and looked at their services and reviews. That night I decided to contact CRASH, and from then on, I have never looked back.”
How Was the Service You Received from CRASH Services?
“Because I have never been in an accident before I had no idea what to do. I have never had to contact insurance companies or anything before. When I rang CRASH Services, Marie spoke to me that night, and the next day I had a replacement car delivered to my door. I couldn’t believe how quickly I had a replacement car. That was the thing that was worrying me the most after the accident as I needed my car for work and to travel.
CRASH put me in touch with a solicitor, they asked me did I need physio and put me in touch with one. Because I’ve never been in an accident before, I have been really anxious while driving so they put me in touch with a specialist as well.
I had a car seat in the back of the car and CRASH Services advised me to get another car seat because no matter how small a bump is the recommendation is that you should buy another car seat. So, I bought another car seat, sent the receipt to CRASH Services and an hour and a half later the money for the car seat was in my account.”
Would You Recommend CRASH Services?
“I can honestly say the service and the reviews do match up to what I read. My car came back to me in a better condition than it did when it came out of the showroom, and that was thanks to CRASH Services.
I actually can’t put into words how I feel about CRASH Services, because of their service, even to the contact, to the people on the end of the phone, I spoke to two or three different people, and they were all just so lovely. There are not enough words in the English dictionary, honestly, that is how I feel about CRASH. I couldn’t recommend them highly enough.”
How CRASH Services Can Help You After A Car Crash or Accident
At CRASH Services, we specialise in helping drivers in Belfast, Newry, Derry~Londonderry and across Northern Ireland get back on the road quickly.
After an accident, our expert team will take care of:
- vehicle recovery,
- collision investigation,
- organising repairs,
- providing a replacement vehicle,
- liaising with insurance companies and
- legal and medical
And we do it all, at no cost to the not-at-fault driver.
Our service is free as we recover the costs from the third-party insurers.
Why Choose CRASH Services?
- Established in 1996
- Trusted by Hundreds of Thousands Local Northern Ireland Motorists
- No Cost to You, Costs Recovered from Insurers
- Complete Accident Management from Recovery to Repairs
- 99% Customer Recommendation Rate
Our Mission is Simple:
“To act with care for those involved in road traffic accidents.”
Need Help After an Accident in Belfast, Newry, Derry~Londonderry or anywhere across Northern Ireland?
Call us today on 028 9066 0244 or Request a Callback Today
CRASH Services, take care of everything, at no cost to you!
