CRASH Services have offices in Belfast, Mallusk, Newry, Dungannon and Derry~Londonderry. Keep an eye on our socials to be the first to hear of career opportunities with us.
If you would like to express your interest in a career with CRASH Services please send your CV to HR@crashservices.com.
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At CRASH Services, we’re dedicated to creating a workplace where our employees feel valued, supported, and rewarded.
At CRASH Services we are committed to creating a fantastic place to work for our team, which includes generous benefits, training and development, private health care, company pension, bonus opportunities and much more!
Michelle Murphy, Operations Director explains the benefits of joining a ‘best in class‘ team like CRASH Services.
As Claims Handler you will be responsible for delivering comprehensive accident management services to customers who have been involved in car crashes and road traffic accidents, organising recovery from the scene of the accident, providing a replacement vehicle, organising repairs, liaising with insurance companies, and offering legal and medical assistance . You will assess how each customer’s case will be handled and provide ongoing advice and assistance to all other team members involved in managing claims related to car accidents.
As a Receptionist, you will manage the reception area of the office, you will be the first point of contact to our customers, providing a professional and welcoming experience. You will handle initial telephone calls, including those from individuals involved in car accidents, and pass on to the relevant team member. You will also provide general administrative support to the company, scanning all incoming post and to dealing with all outgoing post.
As a Recovery Driver you will work alongside the claims handlers and fellow recovery drivers to ensure a high standard of service in the efficient and timely recovery of vehicles involved in breakdowns, road traffic accidents, and car crashes.
As a Valeter you’ll be part of a team that is responsible for ensuring that vehicles are checked and cleaned to the highest standards and available for customers after an accident. You will play a vital role in ensuring the operational efficiency and effectiveness of the driver/valeter team.
As part of the Fleet Team, you will play a key role in delivering efficient accident management services by ensuring replacement vehicles are available and fleet operations run smoothly. You will help manage and maintain the company’s fleet of vehicles, ensuring they are roadworthy, compliant and available to support customers following road traffic accidents. You will assist with vehicle servicing, maintenance schedules, inspections and vehicle allocations while working closely with claims handlers, recovery drivers, repair networks and suppliers.
Working within the HR Team, you will support the recruitment, onboarding and development of employees across all departments. Responsibilities will include maintaining employee records, assisting with training and performance management, supporting payroll processes and helping to ensure compliance with employment legislation and company policies. Through your work, you will help create a positive workplace culture and support the continued success of our teams at CRASH Services.
As a member of the Marketing Team, you will help raise awareness of the company’s accident management services, vehicle repair solutions and customer support offerings. You will contribute to the creation of content for websites, social media, email campaigns and press releases while supporting SEO, digital marketing and community engagement initiatives. Your efforts will help strengthen our brand presence and showcase our expertise across the accident management sector.
Supporting the company’s financial operations, the Accounts Team plays a vital role in maintaining accurate financial records and efficient processes. You will assist with invoices, payments, receipts and account reconciliations, while liaising with customers, insurers, suppliers and repair partners regarding account queries. You will also contribute to reporting activities and the smooth administration of accounts across the business.
As a Systems Engineer, you will be responsible for ensuring the technology that supports our accident management operations remains secure, reliable and effective. You will assist with technical support, hardware and software management, cybersecurity measures and the maintenance of systems, networks and communications platforms. In this role, you will help drive technological improvements and support business continuity across the organisation.
Our values are at the heart of everything we do at CRASH Services, shaping how we interact with both our colleagues and our customers. Find out more about our values.
At CRASH Services, we invest in both our people and technology. Our state-of-the-art systems provide employees with the tools and resources they need to deliver the highest level of service to our customers. We also offer regular in-house training to ensure our teams remain up to date with the latest industry developments, legislation and best practices.
We are committed to supporting career growth and professional development through ongoing training, regular reviews and performance appraisals. Where appropriate, we also support employees in working towards recognised professional qualifications, helping them develop their skills and build rewarding long-term careers with CRASH Services.
We are proud to offer a modern and supportive working environment, with offices located in Belfast, Mallusk, Newry, Dungannon and Derry/Londonderry. We also embrace flexible working, providing employees with the option to work from home where appropriate, along with the equipment and resources they need to perform their roles effectively. In recognition of our commitment to flexible working, we even took our team abroad to ‘work in the sun’, demonstrating that great work can be achieved from anywhere.
Supporting employee wellbeing and work-life balance has always been a priority at CRASH Services. Following a two-year research project, we introduced our pioneering 4-day working week, reducing full-time working hours by 20% from 35 to 28 hours per week, without any reduction in pay. This means our team enjoys the benefits of working four days while being paid for five, creating more time for family, hobbies and personal wellbeing.
At CRASH Services, the health, wellbeing and financial security of our employees are incredibly important to us. Alongside a generous company pension scheme, we offer access to free private health insurance for employees, with the option to extend cover to family members.
We also provide a range of additional benefits designed to support a healthy and balanced lifestyle, including free gym membership. These benefits form part of our ongoing commitment to helping our team thrive both inside and outside of work.
We believe in recognising and celebrating the achievements of our people. We take great pride in the exceptional service our team delivers to customers every day, and we value the positive feedback we receive. Team members are recognised and rewarded for their contributions, helping to create a culture where hard work and dedication are appreciated.
While we are passionate about what we do, we also believe in the importance of having fun and spending time together outside of work. Throughout the year, we organise a variety of social events, including sporting events, theatre trips, concerts, summer barbecues and our annual Christmas party, where we celebrate team successes, present long-service awards and enjoy plenty of festive fun.
We also love celebrating the special moments in our colleagues’ lives, whether that’s a birthday, work anniversary or personal milestone. To help keep everyone fuelled throughout the working week, we provide fresh fruit baskets in our offices, along with the occasional treats and surprises for the team to enjoy.
Each year we ask our staff to select a charity for CRASH Services to support
Giving back to our community is an important part of who we are at CRASH Services. Each year, our employees choose a charity for the company to support, and together we raise funds through a variety of initiatives, including dress-down days, social events and sponsored challenges such as the Belfast Marathon.
These efforts reflect our commitment to making a positive difference beyond the workplace and supporting causes that matter to our team. Through both our charitable activities and the service we provide to customers, we strive to live our core values: “To act with care for those involved in road traffic incidents” and to be “the first person everyone turns to for help when they’ve had an accident.”
By supporting our communities, our colleagues and our customers, we continue to put these values into practice every day.
© 2026 CRASH Services Accident Management Company.
