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What do Accident Management Companies do?

By 23rd July 2020 July 16th, 2021 News, Tips/ Advice
woman phones crash services after an accident

Ever wonder what accident management companies do?

After you’ve been in an accident, you’ll feel a range of emotions: anger, frustration, fear, and confusion.

But by using an accident management company like CRASH Services, you can eliminate the stress of dealing with the aftermath of a collision that was not your fault.

So, what do accident management companies do?

Accident management companies are involved with resolving all aspects of an insurance claim following an accident. At CRASH, we work to establish the liability of the collision to decide on how to progress your claim, either via the other person’s insurance company if you are not at fault or if you need to make a claim for your own policy.

There is no charge for our service and we arrange all aspects from the aftermath of an accident including: vehicle recovery, replacement vehicle, repairs, liaising with insurance companies to make your claim as simple and stress-free as possible. As an accident management company, we can also provide legal and medical assistance to ensure you are getting your full entitlement.

Let CRASH take care of things.

In the last 24 years, CRASH Services has helped over 100,000 local motorists after an accident.

And with nearly three decades of experience, we pride ourselves in taking care of absolutely everything at no cost to you.

No cost to you.

There is no fee for our accident management service; we recover all costs from the insurers.

We can assist any motorist, no matter what you drive or who your insurance is with.

Were you involved in an accident?

Northern Ireland’s largest accident management company is here to help you after an accident.

Our expertise is taking away the hassle from you and getting you back on the road as quickly as possible.


Here’s what you need to know:

Vehicle Recovery.

With CRASH Services, you get exclusive access to our vast partner network.

This includes quick and easy recovery anywhere in Northern Ireland and the Republic of Ireland.

After giving us a call, we will arrange to collect your vehicle at the scene.

We aim to have a recovery vehicle with you within one hour to collect your vehicle; rain, hail or snow.

Hassle-free accident repairs.

CRASH Services can organise guaranteed and approved repairs to your vehicle.

We have an extensive network of trusted repairers; they’re all ready to help get you back on the road.

And we can even find a repairer close to your home.

Alternatively, if you wish to use your own repairer, we can arrange this too.

We know that your car is essential to your everyday life, so we don’t wait about; we promise that your vehicle is repaired to the highest standard and returned to you as quickly as possible.

No matter what you drive, we have a replacement vehicle to suit you.

Need a replacement vehicle?

Being involved in an accident doesn’t mean you should go without transport.

That’s why we supply all kinds of vehicles including prestige models, commercial vehicles, motorbikes, PSV taxis and dual controls.

You won’t have to listen to your Insurance Company’s  ‘on hold’ music.

After an accident, dealing with your insurance company’s call centre is the last thing you want to do.

Nobody enjoys being placed on hold and listening to elevator music, waiting to chat with an insurance operator.

So why not let us do the heavy lifting on your behalf?

CRASH Services can liaise with any insurer in the market, so you won’t have to spend a second longer worrying about your accident.

An accident that wasn’t your fault?

If an accident wasn’t your fault, your no-claims bonus shouldn’t suffer, so let the specialist CRASH Claims Team help you claim against the other person’s insurance company.

Protecting your no claims bonus to help keep next year’s insurance premium down as well as avoiding having to pay any excess.

Legal assistance from our recommended specialists

Our expert panel of solicitors will work on your behalf with our indemnity insurance policy covering you for legal costs.

We offer legal assistance if you are involved in a vehicle collision.

Every case is unique: sometimes there can be complications with the other party when it comes to claiming from their insurance policy.

Let the most experienced personal injury and road traffic accident legal team in Northern Ireland step in and take control of the situation on your behalf.

Our recommended solicitors can provide an indemnity policy to cover legal expenses for your passengers on a complimentary basis.

They’ll also help you pursue compensation if you are injured as well as for any reduction in the value of your vehicle as a result of an accident.

Importantly, they will ensure that you receive the full compensation you deserve after your accident.

Medical Assistance

Injuries as a result of an accident happen regularly.

Let us help you deal with your injury.

If you sustain an injury as a result of a road traffic accident, our sympathetic team of specialists can guide you through the rehabilitation process.

We will liaise with the medical practitioners to help you along in the rehabilitation process.

If you are not at fault, we can ensure that you receive all the medical help available to you.


If you’ve been in an accident that wasn’t your fault CRASH Services can take care of everything at no cost to you.

Please speak to one of our specialists from our claims team today.


We offer a range of services –

Accident managementRecoveryRepairsReplacement Vehicles, ClaimsBreakdown Cover, and Legal and Medical assistance.

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