Lucy joined our claims team in May 2018, assisting customers in a variety of ways through the timeline of a claim, from organising recovery to arranging hire vehicles and ensuring the repair of the customers vehicle.

She enjoys the satisfaction of helping customers, and easing their burden in what can be a stressful situation for them.

What Lucy's Clients say about her

Excellent customer service and care. From the moment I contacted Crash they took over and left my mind at ease. The fact I had a replacement car within a few hours really was amazing too.

K. Connors

My first experience of having a car accident and CRASH were great! So supportive and helpful, Lucy and Elaine we’re both excellent to deal with.

G. Gallagher
Click here to read more about what Lucy's Clients say