Lucy joined our claims team in May 2018, assisting customers in a variety of ways through the timeline of a claim, from organising recovery to arranging hire vehicles and ensuring the repair of the customers vehicle.

She enjoys the satisfaction of helping customers, and easing their burden in what can be a stressful situation for them.

What Lucy's Clients say about her

CRASH was very helpful and took away any stress of dealing with the incident.

M. Cassidy

Very professional & great at keeping me updated.

R. Henning

The sort everything out for you.

D. Gordon

Hassle free service.

L. Watson

They were super-fast to help me in every way from a courtesy car to getting my car fixed and kept me informed every step of the way.

D. Harvey

CRASH Services go above and beyond for you and are very fast.

K. Maguire

Excellent customer service and care. From the moment I contacted Crash they took over and left my mind at ease. The fact I had a replacement car within a few hours really was amazing too.

K. Connors

My first experience of having a car accident and CRASH were great! So supportive and helpful, Lucy and Elaine we’re both excellent to deal with.

G. Gallagher

Crash done all the work for me even delivering a hire car to my work, I would highly recommend to everyone!

J. Pavis

The service was quick, easy and efficient.

C. Henry