Lisa joined CRASH in 2007 and has headed up the day-to-day running of the Claims Department for 9 years. Lisa efficiently and empathetically deals with customer, staff and claims queries as well as leading and training new members of the claims team.

“At CRASH we have a vision that we are the first person everyone turns to for help when they’ve had an accident and it is very important that we provide the most competent and professional service that we can for our customers. I get immense satisfaction from helping customers and taking away all the hassle from what can be a complex claims process.”