The locally-owned company, which has handled more than 75,000 motor incidents since it was established in 1996, has increased staff across all divisions by 35% in the last 12 months, bringing the total number employed within its Newry headquarters, Belfast and Dundalk offices to 70.
Breaking the mould in the provision of accident management services, CRASH was first established in April 1996 and has grown strongly since then by offering a complete ‘one stop’ service to motorists involved in collisions. This includes investigation, recovery, repairs, insurance claims management as well as any medical and legal assistance.
With motorists and their needs at the fore, there is no cost to those involved in an incident for its professional accident management services – CRASH Services recover all charges from insurers.
Tony McKeown, Sales & Marketing at CRASH Services said:
“We are proud to have reached this significant milestone and it is real testimony to all our customers, staff and partners that our business continues to grow. We’re delighted that our customer survey results show that 95% of all customers who come to us are highly likely to recommend us to a friend. All our staff share a common goal to act with care for motorists involved in road traffic incidents.
“We have also built up strong relationships with many insurance brokers, vehicle repairers, motor dealerships and recovery operators. Many of these relationships have existed for 20 years and we hope will continue for many years to come.”
CRASH Services assist motorists all over Northern Ireland and Republic of Ireland. They have a head office operation in Newry, with branches in Belfast and Dundalk. Earlier this year, CRASH won a top award for excellence in customer services at the prestigious NI Fleet Awards.
The firm is well known for its deep commitment to the work of several local charities and this year the Kevin Bell Repatriation Trust and MacMillan Cancer Support were chosen as corporate charity partners. CRASH also supports a number of road safety projects including the NI Road Safety Awards and the NI Primary Schools Road Safety Quiz.