The board of directors of CRASH Services are delighted to announce that they have appointed long-serving claims manager Lisa Gribben to the new role of Claims Director.
Lisa joined CRASH in 2007 and has headed up the day-to-day running of the Claims Department for 9 years. Lisa efficiently and empathetically deals with customers, staff, and claims queries as well as leading and training new members of the claims team.
Jonathan McKeown, CEO, commented “Lisa’s commitment and dedication to CRASH, its customers and its trading partners has shone through in the past 15 years. Her expertise and knowledge has been invaluable in helping customers at what can be a stressful time. We are delighted to welcome Lisa to the board of directors.”
Paul said “Lisa has provided invaluable leadership, support and training to the claims team and indeed to all the functions carried out at CRASH. Lisa was also an instrumental figure in the opening of our Derry / Londonderry office in 2019 and she has a very deep understanding of all aspects of the business having learned so much in her time with us.”
Sinead concluded “As a board we have no doubt Lisa will excel in her role as Claims Director, providing a ‘best in class’ service to our customers in their time of need. Our mission is ‘To act with care for those involved in road traffic incidents’ and we know that Lisa is the ideal person to instil our core values within our claims team so as to ensure that that mission is achieved.
Lisa commented “I’m delighted and honoured to be taking on the role of Claims Director at CRASH Services. Having worked for CRASH for 15 years, I get immense satisfaction from helping customers and taking away all the hassle from what can be a complex claims process. At CRASH we have a vision that we are the first person everyone turns to for help when they’ve had an accident and it is very important that we provide the most competent and professional service that we can for our customers. I am very happy that my work in delivering on this promise has been recognised by my appointment to the board of the company.”
CRASH Services, Northern Ireland’s largest accident management specialists aim to take away the hassle after a collision and get motorists back on the road as quickly as possible.
There is no fee for the accident management service as all costs are recovered from the insurers involved.